930 ok Privacy Policy — Your Data, Our Responsibility

930 ok is a trusted online Sports Betting and gaming platform in Bangladesh. We believe privacy is a fundamental right for every user. When you create an account or use the platform, we give the utmost care to protecting your personal information.

This Privacy Policy ("Policy") explains what information 930 ok collects from you, how it is used, who it may be shared with, and what rights you have over your own data. We want you to use 930 ok with full confidence and understanding.

This policy 930ok.app Applies to the website, mobile application, and all digital services offered by 930 ok. Continued use of our services constitutes acceptance of this policy. If you have any questions, please contact our support team.

930 ok collects various types of data — both directly from you and automatically. A detailed breakdown is provided below:

We do not collect: Your full payment card number (only the last 4 digits are stored), your bank account password, or mobile banking PIN.

930 ok uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or non-transparent reasons.

• Account Management: To verify registration, secure login sessions, and confirm account updates.
• Service delivery: To operate betting, gaming, lottery, and other platform services.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• KYC Verification: To verify identity and prevent minors from accessing the platform.
• Customer Support: To resolve your issues and answer your questions.
• Security: To prevent account hacking, fraud, and money laundering.
• Promotion: To send you relevant offers and bonuses based on your preferences (only with your consent).
• Legal Compliance: To meet regulatory requirements.
• Platform Improvement: To analyze data and improve the user experience.

930 ok will never use your data for a new purpose without informing you. If the purpose changes, you will be notified in advance.

930 ok never sells your personal data. However, limited data sharing may occur in specific circumstances:

• Payment Processing Services: Only the information necessary to complete transactions is shared with payment partners, including bKash, Nagad, and Rocket.
• KYC Verification Services: Shared with authorized third parties solely for the purpose of identity verification.
• Law enforcement agencies: Providing data in response to a valid court order or government agency request is legally required.
• Fraud Prevention: Limited data may be shared with industry-standard anti-fraud networks.

930 ok never sells or rents your data to advertisers or marketing companies. This is our unwavering commitment.

930 ok follows the highest industry standards to protect your data. Our security measures include:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
• Firewall protection: An advanced firewall system prevents unauthorized access.
• DDoS Protection: The platform is protected against cyber attacks.
• Access Control: Only authorised staff can access specific data.
• Regular Security Audits: Regular security reviews conducted by third-party experts.
• Two-factor authentication: An extra layer of security keeps your account better protected.
• Data backup: Regular secure backups are maintained to ensure no data is ever lost.

In the event of a data breach, 930 ok will notify affected users and the relevant regulatory authority within the legally required timeframe.

930 ok uses cookies on its platform. Cookies are small text files stored in your browser that help enhance your experience.

All cookies except essential ones can be turned off. You can delete or block cookies through your browser settings. Please note that disabling certain cookies may affect some platform features.

930 ok does not retain data beyond what is necessary. Retention periods vary depending on the type of information:

• Account Details: For the duration of active account use and up to 5 years after closure (due to legal obligations).
• Financial Transaction Records: 7 years from the date of the last transaction (as required by financial regulations).
• KYC documents: 5 years after account closure.
• Support contact: 2 years after the issue is resolved.
• Betting History: For the duration of account activity and 3 years after closure.
• Log & Technical Data: Up to 12 months.
• Marketing Consent Records: 3 years after opt-out (retained as proof).

Once the retention period expires, your data is securely deleted or anonymised in a way that makes it impossible to identify you.

You have clear rights over your personal information on 930 ok. We respect those rights and process any request you make promptly:

• Right to Access: You can request to see what information we hold about you. We typically provide a full response within 30 days.
• Right to Rectification: If any of your information is incorrect or incomplete, you may request a correction and we will update it as promptly as possible.
• Right to erasure: You may request deletion of your data under certain circumstances. However, some data may need to be retained due to legal obligations.
• Right to restrict processing: You may request that we restrict the use of your data in certain cases.
• Right to data portability: You can export your data in a standard, portable format.
• Right to Object: You may object to marketing communications or profiling.
• Right to Withdraw Consent: You can withdraw your marketing consent at any time.

To exercise these rights support@930ok.appto email us or reach out via live chat. We respond within 72 hours.

930 ok is strictly for individuals aged 18 and above. We take the protection of minors' privacy very seriously.

• Age verification is mandatory at the time of registration.
• Date of birth is verified during the KYC process.
• We do not knowingly collect information from anyone under the age of 18.
• If a minor is identified, the account is immediately closed and all associated data is deleted.

If you believe a minor is using our platform, please support@930ok.appto let us know. We will act on it promptly.

930 ok may update this Privacy Policy as needed. When changes are made, we follow the process below:

• You will be notified at your registered email address before any significant changes take effect.
• A notice will be posted on the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Previous versions are available on request through our support team.

Continued use of the platform after any update will be considered acceptance of the revised policy. If you do not agree to the new policy, you may request that your account be closed.

If you have any questions, comments, or complaints about our Privacy Policy, please get in touch. 930 ok's dedicated privacy team is always ready to address your concerns.

To submit a data protection request, use the following subject line in your email: "Privacy Request – [Your User ID]". This will help us process your request faster.